Job Responsibilities
To lead, coordinate, manage and implement the detection and verification function on violation of integrity, code of conduct and ethics such as corruption, abuse of power and malpractice under the Anti-Corruption Commission Act (Amendment) 2018 and other offences, violation of organization’s code of conduct and other relevant policies within the organization. Also, to engage with various key personnel or department within the organization to ensure smooth undertaking of detection, verification, investigation, and compliance related works.
To lead, manage and coordinate the complaints management function including analyse data and trends, establish complaint management system, evaluate, supervise, monitor, manage and record the receipt of information/complaint on criminal misconduct as well as violation of the organization’s code of conduct and other relevant policies within the organization.
To prepare complete and accurate report based on verification and evidence, including comments and recommendations on whether the report should be submitted to Law Enforcement Agencies [Royal Malaysia Police (RMP)/MACC/Immigration Department Malaysia/Royal Customs Department Malaysia/Internal Revenue Board (LHDN) and other relevant agencies] for relevant misconduct, or to the relevant department such as Human Resource for necessary actions.
To analyse data and trends of the complaints and develop required reporting for internal and external stakeholders, including to Bahagian Pengurusan Integriti Agensi (BPIA) of Malaysian Anti-Corruption Commission (MACC) and Unit Integriti of Kementerian Komunikasi dan Multimedia Malaysia (KKMM).
To identify any detection mechanism and propose prevention and/or adequate measures in ensuring good governance within the organization.
In managing or conducting all stages in investigation, the incumbent is expected to apply an appropriate strategy and approach to ensure the completion of the investigation within the required timeline
To prepare complete and accurate report/investigation paper on the conducted verification, the incumbent is expected to consider the existing organisation’s policies and standard operating procedures and appropriately apply such consideration for the best recommendation. Subsequently, to obtain Head of Department’s approval.
Play an active role in the implementation of department’s activities such as MDEC’s Organizational Anti-Corruption Plan (OACP) and Anti-Bribery Management System (ABMS) 37001:2016.
Undertake and conduct any related function/project/work as required by Head of Department from time to time.
Skills and Abilities
To keep abreast of the National Anti-Corruption Strategy 2024 – 2028 (NACS) and propose any improvement of initiative (if any).
Assist Head of Department or other sub-unit on organizational and global cross reference to gain best practices on integrity, governance and compliance.
Provide reporting to internal and external stakeholders within the required deadline.
Identify, highlight to the Head of Department and pursue relevant mitigation plans for potential risk factors within the department or unit function.
Manage allocation of resources effectively and efficiently including budget and team members within agreed timeline and with quality.
Supervise and provide continuous coaching, guidance and feedback to team members.
Identify capability and skills gaps of team members and recommend growth or training programs.
Educational Qualification
Bachelor’s degree in any related field with at least 7-10 years of working experience.
Possess relevant knowledge and exposure in handling misconduct issues, industrial relations and audit related activities.
Good understanding and knowledge on National Anti-Corruption Plan (NACP), National Anti-Corruption Strategy, Malaysian Anti-Corruption Commission Act and other relevant law, regulations, guidelines and directives.
Certified Integrity Officer (CeIO) or any professional qualification/certification from the Malaysian Institute of Integrity (IIM) and/or other associations will be an added advantage.
Hands-on experience in governance, risk management, and compliance.
